Super Lips

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Terms and Conditions

Welcome to SUPERLIPS by accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before making a purchase. By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian. We reserve the right to update or modify these Terms and Conditions at any time without prior notice. We strive to ensure that all product descriptions, images, prices, and availability are accurate. However, colors may vary slightly depending on your device's display. We reserve the right to discontinue or modify products without notice. All orders are subject to acceptance and availability. Once your order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order for reasons including pricing errors, suspected fraud, or product unavailability.All prices are listed in USD and are subject to change without notice. Payment must be completed before your order is processed. We accept the payment methods displayed at checkout. We aim to process and ship orders within the estimated timeframe provided on our website. Delivery times may vary depending on your location and shipping provider. We are not responsible for delays caused by carriers, customs, weather conditions, or other circumstances beyond our control. For hygiene and safety reasons, opened or used makeup and cosmetic products cannot be returned unless they are defective or incorrect.

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order with your order number and photos of the product. Approved refunds or replacements will be processed according to our Return Policy. Customers are responsible for reviewing product ingredients before use. If you have known allergies or sensitive skin, perform a patch test before applying any product. We are not liable for allergic reactions or misuse of our products. All content on this website, including text, images, logos, graphics, and product descriptions, is the property of SUPERLIPS and may not be copied, reproduced, or distributed without our written permission. To the fullest extent permitted by law, SUPERLIPS shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products or website. Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described in that policy.You agree not to Use the website for unlawful purposes. Attempt to gain unauthorized access to our systems. interfere with the operation or security of the website. Submit false or misleading information. If you have any questions about these Terms and Conditions, please contact us,

SUPERLIPS

Phone: 917-578-8641

By using our website and placing an order, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

Return and Refund Policy

Thank you for shopping with SUPERLIPS. We are committed to providing high-quality makeup and beauty products. Please read our Refund and Return Policy carefully before making a purchase. Due to hygiene and safety reasons, we cannot accept returns of opened, used, or tested makeup and cosmetic products unless they are defective, damaged, or you received the wrong item. To be eligible for a return, the product must: Be unused, unopened, and in its original packaging. Be returned within 14 days of the delivery date. Include proof of purchase, such as your order confirmation or receipt. We reserve the right to refuse returns that do not meet these requirements. The following items cannot be returned: Opened or used makeup and cosmetic products,Products with broken or missing seals (unless received that way),Gift cards,Clearance, sale, or final-sale items (unless required by law), Personalized or customized products. If your order arrives damaged, defective, or incorrect, please contact us within 7 days of receiving your order. Please include: Your order number, A description of the issue, Clear photos of the product and packaging, Once your claim has been reviewed, we may offer a replacement, store credit, or a refund, depending on the circumstances. Once we receive and inspect your returned item, we will notify you of the outcome. If approved: Refunds will be issued to your original payment method. Processing times may vary depending on your payment provider, but refunds are typically completed within 5–10 business days after approval. Original shipping charges are non-refundable unless the return is due to our error or a defective product. We only offer exchanges for products that are damaged, defective, or incorrect. If you wish to exchange an unopened product for another item, please contact us to discuss available options. Customers are responsible for return shipping costs unless: The product was damaged upon arrival.

The wrong item was sent. The product is defective. We recommend using a trackable shipping service, as we are not responsible for returns lost in transit. Orders may be canceled only before they have been processed or shipped. Once an order has been shipped, it cannot be canceled and must follow this Return Policy, where applicable. If you have any questions about our Refund and Return Policy or need assistance with a return, please contact us:

SUPERLIPS

Phone: 917-578-8641

We appreciate your trust in SUPERLIPS and are committed to providing excellent customer service. Thank you for shopping with us.

Terms and Conditions

Return and Refund Policy

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